Quality customer service / William B. Martin.
By: Martin, William B.
Material type: BookSeries: Fifty-minute series: Publisher: Menlo Park, Calif. : Crisp Publications, c1993Edition: 3rd ed.Description: vii, 94 pages : illustration ; 26 cm.ISBN: 9780931961830.Subject(s): Customer services -- Programmed instruction | Customer relations -- Programmed instructionItem type | Current location | Call number | Status | Date due |
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Books | MTDC Library Open Collection | HF5415.5 M17 Q1993 (Browse shelf) | Available |
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